--- title: Business Voice Portal - Group Setup/Management - Phone Lists and Directories description: Administrators can create and modify phone lists and directories within the admin portal. There are three types of phone lists/directories that administrators can view and/or manage within the admin portal. --- [![Hawaiian Telcom](https://businessvoiceportal.hawaiiantel.com/hs-fs/hubfs/HAWN_TELCOM_LOGO_two-color-RGB%20(1).png?width=350&height=124&name=HAWN_TELCOM_LOGO_two-color-RGB%20(1).png "Hawaiian Telcom")](https://hawaiiantel.com/) [Add a button link here](https://www.hubspot.com/) [Add a button link here](https://www.hubspot.com/) # Phone Lists and Directories Administrators can create and modify phone lists and directories within the admin portal. There are three types of phone lists/directories that administrators can view and/or manage within the admin portal: 1. Common Phone List - Display or modify common group phone lists. 2. Custom Directory - Define new custom contact directories that contain a subset of users in the group or enterprise. 3. Directory - Display the enterprise directory list. Scroll to: [Common Phone List](https://businessvoiceportal.hawaiiantel.com/group-setup-management/phone-lists-directories#common) | [Custom Directory](https://businessvoiceportal.hawaiiantel.com/group-setup-management/phone-lists-directories#custom) | [Directory](https://businessvoiceportal.hawaiiantel.com/group-setup-management/phone-lists-directories#directory) ### Common Phone List This used to manage the group's shared phone list. This list is useful for including numbers frequently called by the group, such as a security company, company caterer, or a company day care center. Administrators can use the admin portal to view, modify, and/or download a common phone list. 1. From the group dashboard, select **Business Directory**. 2. Select **Common Phone List**.![PhoneListsDirectories-1](https://businessvoiceportal.hawaiiantel.com/hs-fs/hubfs/Business%20Voice%20Portal%20Images/Admin/Group%20Setup-Management/Phone%20Lists%20and%20Directories/PhoneListsDirectories-1.png?width=763&name=PhoneListsDirectories-1.png) 3. To add a contact to the common phone list, select the **Plus** icon. ![PhoneListsDirectories-2](https://businessvoiceportal.hawaiiantel.com/hs-fs/hubfs/Business%20Voice%20Portal%20Images/Admin/Group%20Setup-Management/Phone%20Lists%20and%20Directories/PhoneListsDirectories-2.png?width=763&name=PhoneListsDirectories-2.png) 4. Enter the **Name** and **Phone Number**. 5. Select **Save** to add the contact.![PhoneListsDirectories-3](https://businessvoiceportal.hawaiiantel.com/hs-fs/hubfs/Business%20Voice%20Portal%20Images/Admin/Group%20Setup-Management/Phone%20Lists%20and%20Directories/PhoneListsDirectories-3.png?width=880&name=PhoneListsDirectories-3.png) 6. To modify a contact, click the contact and modify, as needed. 7. Select **Save** to save your changes. 8. To download a CSV file of this list, select the **Download** icon in the upper right corner.![PhoneListsDirectories-4](https://businessvoiceportal.hawaiiantel.com/hs-fs/hubfs/Business%20Voice%20Portal%20Images/Admin/Group%20Setup-Management/Phone%20Lists%20and%20Directories/PhoneListsDirectories-4.png?width=1584&name=PhoneListsDirectories-4.png) ### Custom Directory On the Custom Directories page, you can create a new custom contact directory and manage existing custom contact directories. The custom contact directories can be read by all users in the group. **Note**: If your group has more than 1000 users, an error message will display at the top of the screen, as a warning. 1. From the group dashboard, select **Business Directory**. 2. Select **Custom Directory**.![PhoneListsDirectories-5](https://businessvoiceportal.hawaiiantel.com/hs-fs/hubfs/Business%20Voice%20Portal%20Images/Admin/Group%20Setup-Management/Phone%20Lists%20and%20Directories/PhoneListsDirectories-5.png?width=763&name=PhoneListsDirectories-5.png) 3. To add a new custom directory, select the **Plus** icon.![PhoneListsDirectories-6](https://businessvoiceportal.hawaiiantel.com/hs-fs/hubfs/Business%20Voice%20Portal%20Images/Admin/Group%20Setup-Management/Phone%20Lists%20and%20Directories/PhoneListsDirectories-6.png?width=880&name=PhoneListsDirectories-6.png) 4. Enter the **Name** for the directory. 5. Then select from the **Available** list. Click the contact to move it to the **Selected** list. 6. Select **Save** to save your changes. ![PhoneListsDirectories-7](https://businessvoiceportal.hawaiiantel.com/hs-fs/hubfs/Business%20Voice%20Portal%20Images/Admin/Group%20Setup-Management/Phone%20Lists%20and%20Directories/PhoneListsDirectories-7.png?width=452&name=PhoneListsDirectories-7.png) 7. To modify an existing custom directory, select the directory you would like to modify. 8. Make your changes and a select **Save**. ### Directory On the Directory page you can view, sort, search, and export/download your organization’s directory. 1. From the group dashboard, select **Business Directory**. 2. Select **Directory**.![PhoneListsDirectories-8](https://businessvoiceportal.hawaiiantel.com/hs-fs/hubfs/Business%20Voice%20Portal%20Images/Admin/Group%20Setup-Management/Phone%20Lists%20and%20Directories/PhoneListsDirectories-8.png?width=880&name=PhoneListsDirectories-8.png) 3. Here is a list of all of the numbers assigned to the group. 4. To search, use the **Search** bar. 5. To filter, click the column to sort by. 6. To download a CSV file of the directory, select the **Download** icon in the upper right corner.![PhoneListsDirectories-9](https://businessvoiceportal.hawaiiantel.com/hs-fs/hubfs/Business%20Voice%20Portal%20Images/Admin/Group%20Setup-Management/Phone%20Lists%20and%20Directories/PhoneListsDirectories-9.png?width=1587&name=PhoneListsDirectories-9.png)     [See All Business Voice Portal User Guides](https://businessvoiceportal.hawaiiantel.com) [Follow us on Facebook](https://www.facebook.com/hawaiiantelcom) [Follow us on LinkedIn](https://www.linkedin.com/company/hawaiian-telcom/) [Follow us on Twitter](https://www.twitter.com/hawaiiantel) [Follow us on Instagram](https://www.instagram.com/hawaiiantelcom) **[Manage My Account](https://www.hawaiiantel.com/My-Account) | [Contact Us](https://www.hawaiiantel.com/business/Business/Customer-Support/Contact-Our-Team/Contact-Us)** © 2024 Hawaiian Telcom. 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